Here’s Covered CA’s page on how to pay the premium if you have any problems using their website.
Pay Now Online Feature
Some users may be unable to submit an electronic payment using the “Pay Now” feature in CalHEERS. Covered California is working to identify the root cause of this issue and resolve the error as soon as possible.
Note: Consumers can make their first payment for all health insurance or family dental plans directly to the carrier. Click here for more details on how consumers can pay their premium.
We apologize for any inconvenience these technical difficulties may cause and appreciate your patience.